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Riders who are age 65 and over, or who have been certified as having a disability which causes them significant difficulty in using the bus, are eligible for a discounted fare when using Valley Transit buses.
Eligibility
Riders with disabilites can be certified for this program if they have difficulty with one or more of the following:- Getting on a standard transit bus
- Standing in a moving bus
- Hearing or understanding oral
- instructions by the driver*
- Seeing or understanding informational signs (language illiteracy or the inability to speak, read or understand English due to non-English speaking country of origin is not a qualifying disability.)
Identification
When paying the reduced cash fare or using a reduced fare ticket or pass, riders should be ready to present one of the following forms of identification to their bus driver, upon request:- Valley Transit Reduced Fare Card
- Medicare Card
- ADA Eligibility Card
No other forms of identification are accepted. Riders do not need to show identification to purchase pre-paid tickets or passes.
Certification
The following agencies offer certification for the Valley Transit Reduced Fare ID Card.
Goodwill Industries, Inc.
1800 Appleton Road, Menasha 54952
Jeff Malin
968-6086 (call for appointment)
Hrs: 7:30 a.m. to 4:00 p.m. (Mon. - Fri.)
Kaukauna Housing Authority
125 West 10th Street, Kaukauna 54130
Bud Klister - 766-4772
Hrs: 8:00 a.m. to 4:00 p.m. (Mon. - Fri.)
Outagamie County Human Services
401 South Elm Street, Appleton 54911
Gwen Safranski - 832-1536
Hrs: 8:00 a.m. to 8:00 p.m. (Mon. & Thurs.)
8:00 a.m. to 5:00 p.m. (Tues., Wed. & Fri.)
8:00 a.m. to 4:30 p.m. (Fri. during summer)
Thompson Community Center
820 West College Avenue, Appleton 54914
Making the Ride Happen - 882-6465
Hrs: 8:30 a.m. to 3:00 p.m. (Mon. - Fri.)
Valley Packaging, Inc.
110 N. Kensington Drive, Appleton 54915
Melissa Pitsch - 882-2816
Hrs: 7:30 a.m. to 3:30 p.m. (Mon. - Fri.)
Lakeside Packaging Plus, Inc.
1040 Breezewood Lane, Neenah 54952
Tom Mentele - 725-8241
Hrs: 7:30 a.m. to 4:00 p.m. (Mon. - Fri.)
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