Lead Service Program

The City of Appleton takes the issues of lead in drinking water very seriously and because property owners in Appleton own a portion of their water service lines (see illustration below), there is a shared responsibility to manage lead exposure. Effective January 19, 2022, the City of Appleton enacted new ordinance, Section 20-44: Lead and Galvanized Water Service Line Replacement, which requires all property owners to replace their lead or galvanized service line within one (1) year of written notification from the City. 

As part of the new ordinance, the City of Appleton’s Water Utility created a proactive program to identify and inventory all lead and galvanized steel service lines within the City’s drinking water systems. This information will then be used to notify property owners with lead or galvanized service lines requiring replacement.

The City understands that replacement of these lines can be expensive and to assist property owners with these costs the City has put together a cost share program.

To find out the material of your service line and/or to request consideration for participation in the program please contact the Department of Public Works at 920-832-6474. 

To determine the water service material at your property please use the following link: 

Link to Water Service Material Map 

More information about the program can be found below:

Link to Guide to Managing Lead in your Drinking Water

Link to Frequently Asked Questions

Link to City of Appleton Municipal Code Section 20-44 of Chapter 20

Link to Participation Policy

If you have further questions about the program, please contact our Engineering Department at 920-832-6474 or via email at leadreduction@appleton.org